Publisher review:Help Desk Ticket Support Software is a very powerful ticket support system. This is a very powerful ticket support system. It has knowledge base, faq and lots more.
Admin can set tech people for the support and set the limitation for them, users can post support request and get the notification from email.
User can also upload files for the tech support and can post unlimited request and get unlimited support. Searching is also available.
Site is designed in ms sql programming taking in mind for the fast access and large number of customers.
Admin can add unlimited category so that users can post request on that category and also tech people can read tech documents posted by admin so that they can give support faster.
Admin panel: All these features are included in site settings menu. You can control whether email should be sent or not, enable/disable attachments, define your custom attachment types etc.
Admin can add/edit and view technicians, can define permissions like admin panel access ,cross technicians tickets support, assign categories etc. News - you can post news from admin panel based on permission news can be viewed by technician/users. Knowledge base - you can create unlimited knowledge base with categories and articles.
User Panel:
- Users have complete control over their tickets.
- Users can upload their picture
- Users can view news.
- Users can search/view knowledge base.
- Users can vote the ticket message.
Help Desk Ticket Support Software is a ASP.NET script for Customer support scripts design by softwebsnepal.com.
It runs on following operating system: Windows.
Help Desk Ticket Support Software is a very powerful ticket support system.
Operating system:Windows
Help Desk Ticket Support Software script details 
